Terms & Conditions
All orders must be paid in full upon inception of order. We accept all major credit cards. Alternate forms of payment are accepted. Please call our finance manager to discuss. No items will be shipped until full payment is received.
The approval process from you, the customer, is the most important step in any personalization business. You must carefully approve all layout, sizing and spelling. It is a good idea to ask a third party to proofread your design as well. Once our customer approves the artwork, the liability for any error shifts to the customer--who agrees not to hold Custom Crystal Design responsible for any changes that were not requested or mistakes that were not spotted prior to final approval. WE etch what YOU approve. Custom Crystal Design makes every effort to get artwork correct for you, and we guarantee the artwork will appear exactly as you have approved it.